Accessibility

Powerhouse is committed to ensuring our buildings, exhibitions and programs are accessible to all. If you have any questions about your access requirements, please see staff upon entry or call us in advance on (02) 9217 0222 or email info@powerhouse.com.au

Powerhouse Ultimo and Sydney city skyline at night

Powerhouse Ultimo

View Building MapExternal link icon

Wheelchair Access
Wheelchair Access
Wheelchair Access

Access

Entry to the Powerhouse is via Harris St. Access within the museum is via ramps and an elevator.

Wheelchair Access

Hidden Disabilities Sunflower

Powerhouse has adopted the Hidden Disabilities SunflowerExternal link icon to help support and raise awareness of those living with a hidden disability. Free lanyards and wristbands are available from the cloaking desk.

Wheelchair Access

Companion Card

The museum is an affiliate of the NSW Government’s Department of Ageing, Disability and Home Care’s Companion Card programExternal link icon. Support persons receive free entry to paid exhibitions and programs when accompanying a Companion Card holder.

Wheelchair Access
Wheelchair Access

Parking

Accessible parking is available onsite.

Limited accessible parking is available to those with an MPS permit and must be pre-booked. By accessing this area you agree to the following terms and conditionsInternal link icon.Internal link icon

Please contact us at book@powerhouse.com.au or (02) 9217 0222.

Wheelchair Access

Quiet Times

Quieter times:
3–5pm (during the school term)

Busiest times:
10am – 12pm (school term)
and School Holidays

Wheelchair Access

Wheelchair Hire

A limited number of wheelchairs are available for visitor use. Please enquire at the cloaking desk on level 3.

For groups of visitors planning a visit with more than one person using a wheelchair, please contact us in advance.

Wheelchair Access

Toilets

Accessible toilets are located on level 2.

Wheelchair Access

Assistance Animals

Assistance animals are welcome.

Ultimo Map

Render of Powerhouse Parramatta

Powerhouse Parramatta

Opening in 2025, Powerhouse Parramatta is one of the world's most significant new museum projects.​ Community, industry and collection will intersect to create a dynamic culturally engaged program that will redefine museums. Powerhouse Parramatta is located on Dharug land, within Australia's fastest growing and most diverse communities.

Building ParramattaInternal link icon

abstract construction image with large wall and trees

Powerhouse Castle Hill

Auslan ToursInternal link icon

Wheelchair Access
Wheelchair Access

Access

Entry to Powerhouse Castle Hill is via Windsor Road gate. Access within the precinct is fully accessible, via ramps and elevators.

For more information email book@powerhouse.com.au or call (02) 9217 0222.

Wheelchair Access

Hidden Disabilities Sunflower

Powerhouse Castle Hill has adopted the Hidden Disabilities SunflowerExternal link icon to help support and raise awareness of those living with a hidden disability. Free lanyards and wristbands are available from reception.

Wheelchair Access

Companion Card

The museum is an affiliate of the NSW Government’s Department of Ageing, Disability and Home Care’s Companion Card programExternal link icon. Support persons receive free entry to paid exhibitions and programs when accompanying a Companion Card holder.

Wheelchair Access

Toilets

Accessible parking is available onsite. Please call (02) 9217 0222 or email book@powerhouse.com.au

Wheelchair Access
Wheelchair Access

Parking

Accessible parking is available onsite.

Wheelchair Access

Quiet Times

Quieter times:
10am, 12–1pm (during the school term)

Busiest times to visit:
School holidays and between 2–4pm.

A quiet room is available for visitors.

Wheelchair Access

Wheelchair hire

A limited number of wheelchairs are available for visitor use. Please ask one of our friendly team members.

Wheelchair Access

Auslan Tours

Powerhouse Castle Hill Auslan Tours are available

Wheelchair Access

Assistance Animals

Assistance animals are welcome.

Wheelchair Access
Wheelchair Access

Parents & Carers

Baby change tables are located on the ground floor and in the external bathrooms.

Castle Hill Map

old towering building, with observatory on the left of image.

Sydney Observatory

Wheelchair Access

Access

Entry to Sydney Observatory is via 1003 Upper Fort Street, Millers Point.
Access within the Observatory is partially accessible.

Access for all visitors is currently via booked tours only. Book a tourInternal link icon.

For more information email book@powerhouse.com.au or call (02) 9217 0222.

Wheelchair Access

Hidden Disabilities Sunflower

Sydney Observatory has adopted the Hidden Disabilities SunflowerExternal link icon to help support and raise awareness of those living with a hidden disability.

Wheelchair Access

Companion Card

The museum is an affiliate of the NSW Government’s Department of Ageing, Disability and Home Care’s Companion Card programExternal link icon. Support persons receive free entry to paid exhibitions and programs when accompanying a Companion Card holder.

Wheelchair Access

Parking

No visitor parking is available on site.

Visitors can be dropped off at the main entrance, 1003 Upper Fort Street, Millers Point.

Wheelchair Access

Toilets

Accessible toilets are located at the rear of the main building.

Wheelchair Access

Assistance Animals

Assistance animals are welcome.

Sydney Observatory Map