Accessibility
Powerhouse is committed to ensuring our buildings, exhibitions and programs are accessible to all. If you have any questions about your access requirements, please see staff upon entry or call us in advance on (02) 9217 0222 or email info@powerhouse.com.au
Powerhouse Ultimo
Access
Entry to the Powerhouse is via Harris St. Access within the museum is via ramps and an elevator.
Hidden Disabilities Sunflower
Powerhouse has adopted the Hidden Disabilities Sunflower to help support and raise awareness of those living with a hidden disability. Free lanyards and wristbands are available from the cloaking desk.
Companion Card
The museum is an affiliate of the NSW Government’s Department of Ageing, Disability and Home Care’s Companion Card program. Support persons receive free entry to paid exhibitions and programs when accompanying a Companion Card holder.
Parking
Accessible parking is available onsite.
Limited accessible parking is available to those with an MPS permit and must be pre-booked. By accessing this area you agree to the following terms and conditions.
Please contact us at book@powerhouse.com.au or (02) 9217 0222.
Quiet Times
Quieter times:
3–5pm (during the school term)
Busiest times:
10am – 12pm (school term)
and School Holidays
Wheelchair Hire
A limited number of wheelchairs are available for visitor use. Please enquire at the cloaking desk on level 3.
For groups of visitors planning a visit with more than one person using a wheelchair, please contact us in advance.
Toilets
Accessible toilets are located on level 2.
Assistance Animals
Assistance animals are welcome.
Ultimo Map
Powerhouse Parramatta
Opening in 2025, Powerhouse Parramatta is one of the world's most significant new museum projects. Community, industry and collection will intersect to create a dynamic culturally engaged program that will redefine museums. Powerhouse Parramatta is located on Dharug land, within Australia's fastest growing and most diverse communities.
Powerhouse Castle Hill
Access
Entry to Powerhouse Castle Hill is via Windsor Road gate. Access within the precinct is fully accessible, via ramps and elevators.
For more information email book@powerhouse.com.au or call (02) 9217 0222.
Hidden Disabilities Sunflower
Powerhouse Castle Hill has adopted the Hidden Disabilities Sunflower to help support and raise awareness of those living with a hidden disability. Free lanyards and wristbands are available from reception.
Companion Card
The museum is an affiliate of the NSW Government’s Department of Ageing, Disability and Home Care’s Companion Card program. Support persons receive free entry to paid exhibitions and programs when accompanying a Companion Card holder.
Toilets
Accessible parking is available onsite. Please call (02) 9217 0222 or email book@powerhouse.com.au
Parking
Accessible parking is available onsite.
Quiet Times
Quieter times:
10am, 12–1pm (during the school term)
Busiest times to visit:
School holidays and between 2–4pm.
A quiet room is available for visitors.
Wheelchair hire
A limited number of wheelchairs are available for visitor use. Please ask one of our friendly team members.
Auslan Tours
Powerhouse Castle Hill Auslan Tours are available
Assistance Animals
Assistance animals are welcome.
Parents & Carers
Baby change tables are located on the ground floor and in the external bathrooms.
Castle Hill Map
Sydney Observatory
Access
Entry to Sydney Observatory is via 1003 Upper Fort Street, Millers Point.
Access within the Observatory is partially accessible.
Access for all visitors is currently via booked tours only. Book a tour.
For more information email book@powerhouse.com.au or call (02) 9217 0222.
Hidden Disabilities Sunflower
Sydney Observatory has adopted the Hidden Disabilities Sunflower to help support and raise awareness of those living with a hidden disability.
Companion Card
The museum is an affiliate of the NSW Government’s Department of Ageing, Disability and Home Care’s Companion Card program. Support persons receive free entry to paid exhibitions and programs when accompanying a Companion Card holder.
Parking
No visitor parking is available on site.
Visitors can be dropped off at the main entrance, 1003 Upper Fort Street, Millers Point.
Toilets
Accessible toilets are located at the rear of the main building.
Assistance Animals
Assistance animals are welcome.