Opportunities
Powerhouse opportunities span careers, volunteer projects, residencies, fellowships, design accelerators and research programs. We are always looking for new talent and great collaborations.
Careers
Powerhouse is committed to bringing together a diverse staff of professionals with outstanding expertise in their areas. We are a collaborative, entrepreneurial and creative institution dedicated to working with equity and respect as we deliver original new practice in the service of our communities.
Guest Relations Manager
Closes 1 Feb 2026
Fixed Term
Guest Relations Manager provides strategic and operational leadership across all arrival, hosting, accommodation readiness and departure services at Powerhouse Parramatta. You will oversee and integrate a full suite of guest-facing functions including arrival management, cloakroom operations, contractor access, concierge services, residency and academy check-in and check-out, accommodation quality, and continuous service improvement. You will lead the Guest Relations, Reservations and Duty Manager teams to deliver safe, seamless and high-quality guest experiences across a 24/7 operating environment. You will ensure room readiness, housekeeping quality, and premium presentation standards for both the Residences and Lang Walker Academy accommodation. A strong leadership presence is required across weekdays, weekends and evenings to support a broad and dynamic operational footprint.
